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Terms Conditions That Say What They Mean

These Terms & Conditions govern your account with taofortune — what you agree to when you open an account, how payments through PayPal, Venmo, and Play+ are handled, and what rules apply in eligible states.

Account eligibility by state lawPayPal, Venmo, Play+ payment rulesAccount security & identity verificationDispute resolution processPolicy update notifications

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ACCOUNT INTEGRITY STANDARDS

How We Enforce and Apply These Terms

These Terms aren't a formality — they define how every account interaction works, from your first PayPal deposit to the moment a withdrawal clears to your Venmo wallet. We apply them consistently across all accounts, and players in Houston or anywhere else in an eligible state see the same rules enforced the same way. Here's how the key areas are handled in practice.

Data Handling

Personal data you provide during account creation and identity verification is stored securely under our Privacy Policy.

Account Security

Your account is protected by password authentication and optional two-step verification via your mobile device. If we detect unusual login activity, we may temporarily lock the account and contact you by email before restoring access.

Record Retention

We retain transaction records, account activity logs, and identity verification documents for the period required by applicable state regulations. You may request a copy of your account data through the Help Center at any time.

Requesting Changes

To update personal information on your account — name, email, or linked payment method — submit a request through live chat or email with the relevant documentation. Changes to linked PayPal or Venmo accounts require re-verification.

TERMS CONTACT PATHS

Reach Us About These Terms

Questions about a specific clause, a payment hold, or your account status under these Terms? Our support team handles policy queries through three direct channels. For urgent account issues — such as a flagged withdrawal or an identity verification request you haven't received — live chat gets you to a real agent fastest. Email works well for written documentation of your query.

Live Chat Connect through the chat icon in your account dashboard. Agents can explain specific Terms clauses, review your account status, and escalate verification holds on your behalf.

Email Support Send your policy question or account concern to our support address. Include your account username so we can pull your file and respond with specifics rather than a generic reply.

Account Help Center The Help Center in your account settings covers identity verification steps, PayPal and Venmo withdrawal timelines, and how to submit a formal Terms dispute in writing.

What These Terms Actually Cover

taofortune Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

By creating an account on taofortune, you confirm that you meet the eligibility requirements set by the state where you access the platform. Access and participation depend on applicable state law — if online gaming is not permitted where you are, these Terms restrict your use

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accordingly. Your account is personal and non-transferable; sharing login credentials or running multiple accounts under one identity violates these Terms and may result in account suspension. Payment activity, including deposits and withdrawals through PayPal, Venmo, and Play+ prepaid cards, is subject to the transaction rules outlined
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in the Payments section of these Terms. We reserve the right to request identity verification documents before processing a withdrawal — this is a standard anti-fraud step, not a delay tactic. All promotional offers are governed by the specific terms attached to each offer; the general
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Terms here do not override those promotional conditions. We may amend these Terms at any time; continuing to use your account after a posted change constitutes acceptance. If you disagree with an amendment, close your account before the effective date and contact our support team to
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complete the closure.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Common Questions About Our Terms

The questions below reflect what account holders actually ask when they read through the Terms. If yours isn't here, live chat or the Help Center will give you a direct answer tied to your specific account situation.

You must meet the age requirement set by your state and reside in a state where online gaming is permitted under local law. Eligibility is verified during account creation and may be confirmed again at withdrawal.

We notify you by email before any material change takes effect. Continuing to use your account after the effective date means you accept the revised Terms. You can close your account before that date if you disagree.

No. These Terms permit one account per individual. Duplicate accounts may be suspended and any pending withdrawals to PayPal, Venmo, or Play+ held pending a review of the account history.

State regulations and our fraud-prevention policy require us to confirm that the account owner and the withdrawal recipient are the same person. Submitting a government-issued ID clears this step; it's a one-time check for most accounts.

Each payment method — PayPal, Venmo, Play+ — has minimum and maximum transaction amounts detailed in the Payments section of the full Terms. Withdrawal amounts must match the payment method used to fund the account where the method supports it.

Submit a written dispute through the email support channel with your account username and a clear description of the decision you're contesting. We review disputes within the timeframe stated in the Terms and respond in writing.

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